Return policy
We operate a 30-day statutory return policy, which means you have 30 days from receipt of your item to request a return.
To be eligible for a return, your item must be in the same condition as you received it, unworn or unused, with tags and in the original packaging. You will also need the receipt or proof of purchase.
To request a return, please contact us via the contact form, or by sending an email to hello@zippit.nl.
If your return is accepted, we will send you instructions.
Items returned to us without first submitting a return request will not be accepted.
Refunds
We will notify you once we have received and inspected your return and let you know if the refund has been approved or not. If approved, you will be automatically refunded to your original payment method.
Please note that it may take some time for your bank or credit card company to process and process the refund.